We ship all our packages via DPD. You can track your order with the track & trace code after you have completed your order.
Your parcels are insured with DPD up to a value of €520.
Shipping costs are as follows:
Belgium: € 6.99 (Free shipping from € 100)
Delivery time: 1 working day: order before 4 p.m., next working day delivery.
The Netherlands: € 9.99 (Free shipping from € 125)
Delivery time 2 working days: order before 4 p.m., the day after tomorrow (working day) at home.
Do you want to return your items. Then these are the next steps you need to do:
1. Send an email to firstname.lastname@example.org and register your return with your name, address, place of residence, order number, reason for return and any photos
2. Download the retourformulier, print it out and fill it in.
3. Ship your items back to us via a shipper of your choice.
4. We will contact you for further processing.